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Customer Testimonials

Reviews from previous customers.

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  • Just bought a 1 yr old chausson 711 from TC. We took a big leap of faith and bought this without first viewing after sev....

    Just bought a 1 yr old chausson 711 from TC. We took a big leap of faith and bought this without first viewing after several e mails and phone calls with shane peter and neil. We travelled 375 miles to check over and collect last week -our faith in TC was rewarded / very competent presentation/very detailed handover/ quick resolution of very minor issues on the day. They also did pick ups and drop offs at station/ & Would have no hesitation in using this company again even from 375 miles away gordon and his son (bruce) from Carlisle

  • The whole team have just gone the extra mile for me in order to rectify a number of small faults in one day rather than ....

    The whole team have just gone the extra mile for me in order to rectify a number of small faults in one day rather than my having to leave the van. Great service, as ever. Thanks guys and enjoy the Fig Rolls!

  • We found the whole experience of buying our new Motorhome from TCS Motorhomes an absolute pleasure. From the beginning t....

    We found the whole experience of buying our new Motorhome from TCS Motorhomes an absolute pleasure. From the beginning the staff were friendly and always kept me at ease and technically answered all our questions. The handover on the day was first class, supported by much coffee and biscuits. A great professional and friendly team that I would highly recommend.

  • Guys just a massive thanks for your help. We met Shane at Birmingham this year looking at the Chausson 640 Titanium. Fin....

    Guys just a massive thanks for your help. We met Shane at Birmingham this year looking at the Chausson 640 Titanium. Finally ended up with the Welcome Premium and absolutely love it. Shane was fantastic, very patient and very helpful. Picking the van up was a dream and to be provided with full gas bottle and everything we needed was great. Can't thank you enough. Now seem to be away every weekend!

  • Just wanted to express my thanks to Peter and the team for their fantastic and prompt service in the upgrade of my motrh....

    Just wanted to express my thanks to Peter and the team for their fantastic and prompt service in the upgrade of my motrhome. Absolutely delighted and would definitely recommend and use in the future.

  • We bought our campervan from TC Motorhomes in May this year, a 2006 two berth Devon conversion. I'm happy to say that th....

    We bought our campervan from TC Motorhomes in May this year, a 2006 two berth Devon conversion. I'm happy to say that the whole experience has been first class. We are delighted with our camper and have enjoyed using it during the lovely summer weather this year. Peter guided us thoughtfully through the purchase and we never felt rushed or crowded in making a decision. He has always been so affable to deal with and the TC support team are equally helpful, knowledgeable and friendly. A key element for us has been the peace of mind gained from buying second hand from such a reputable, professional dealership. Our van was expertly and carefully prepared before we took delivery and the after sales support has been superb. We have no hesitation recommending TC to anyone thinking of buying a campervan or motorhome.

    John and Lyn November 2018

  • I have been in business for 43 years and have recently retired, in all that time I have encountered a handful of compani....

    I have been in business for 43 years and have recently retired, in all that time I have encountered a handful of companies that have given good service. I am delighted to say that TC Motorhomes have topped the list of "Best Companies", there commitment to the customer is excellent in every aspect from sales to workshop. Thankyou Shane and Peter in making a large undertaking so effortless, I can highly recommend your Company to anyone in the Motorhome world, your site has a rating system from 0 to5 I would like to award 10 but will comply with your site regulations.

  • "Michelle From Bexley Heath writes ..."
    Thank you to Shane and Dave for first class customer service on the purchasing ....

    "Michelle From Bexley Heath writes ..." Thank you to Shane and Dave for first class customer service on the purchasing of my first motor home. The time afforded to myself was much appreciated. The whole experience was a very happy and positive one. Thank you once again on suggesting the motorhome that proved to be a perfect choice for me.

  • Purchased are first motorhome from TC Motorhomes. A delightful experience from start to finish. The staff Shane & Dave w....

    Purchased are first motorhome from TC Motorhomes. A delightful experience from start to finish. The staff Shane & Dave were so helpful and nothing to much of a problem. Everything has been perfect. Many thanks to you all.

  • The customer service from T C Motorhomes at Herne Bay in Kent is superb. We had previously owned a small caravan and our....

    The customer service from T C Motorhomes at Herne Bay in Kent is superb. We had previously owned a small caravan and our knowledge of motorhomes was basic. We undertook some research and contacted Chausson who put us in contact with T C Motorhomes. We visited them a few days before Christmas 2017 and were impressed by their knowledge of the brand and in particular the personal service provided by Shane Catterick the salesman.

    With Shane's assistance we identified that the new model Chausson 640 Welcome would be a good fit for us. With travel already planned out of the UK we corresponded by email and agreed delivery in late May 2018. With delivery a few days off we visited Shane and saw the Motorhome being completed with dealer extras, solar panel, awning, external gas fitting and other personal requests.

    In all our 4 visits, Shane met and collected us at Herne Bay Railway Station and at delivery on 18 May 2018 gave us as did the service mechanic a full briefing on the systems in the motorhome. We had 4 nights in nearby Canterbury to ensure we knew how to operate the Motorhome and to buy all the necessary equipment to set up for our adventure.

    Through every step of the purchase we relied on Shane and TC Motorhomes and with a 2 day drive to Scotland we have now travelled 500 miles and are heading for more remote parts of these islands. We highly recommend T C Motorhomes for anyone looking to purchase Motorhomes.

    Hamish and Heather

  • My wife and i have purchased numerous caravans over the years, until we decided to buy our very first motorhome. From th....

    My wife and i have purchased numerous caravans over the years, until we decided to buy our very first motorhome. From the start of our search to actual handover, we have never had such a professional experience as we have from TC Motorhomes. Helpful enjoyable and most of all done with a very relaxed none pressured purchase. All of the staff have gone out of their way to privide us with there own thoughts on everything to do with holidaying by motorhome. Special thanks to Neil & Peter should we decide to renew again in the future TC Motorhomes will be the place to go. Many Thanks Graham & Pat

  • Our whole experience at TC Motorhomes was a pleasure from start to finish.Shane was so helpful and Dave showed us how ev....

    Our whole experience at TC Motorhomes was a pleasure from start to finish.Shane was so helpful and Dave showed us how everything worked in minute detail allowing us to drive off totally happy and confortable in our new Motorhome.Nothing was too much trouble and their after sales service was faultless.If you want a great experience buy your motorhome from this company.

  • Our second motorhome from TCM. The same high level of customer service and genuine advice from Shane and the team. It wa....

    Our second motorhome from TCM. The same high level of customer service and genuine advice from Shane and the team. It was a nice touch to have the 2 van options side by side when making our final choice for ease of comparison. The whole buying experience and handover was every bit as good as the first purchase and completed in time for a pre-booked trip away. We have no hesitation in recommending anyone who considering buying a motorhome to visit this showroom first.

    Clive and Jenny

  • Bought our first motorhome from TC's in 2009 when they were at Broadstairs. Have just traded it in to them at Herne Bay ....

    Bought our first motorhome from TC's in 2009 when they were at Broadstairs. Have just traded it in to them at Herne Bay for another. Have always had my MOT's done by them. and would recommend them to anyone interested in purchasing a new or preowned vehicle. Very friendly knowledgeable Staff. Special mention for Neil

  • Purchase of Lunar Motorhome We came to TC late 2017 we had been camping for several years and felt that we had to move ....

    Purchase of Lunar Motorhome We came to TC late 2017 we had been camping for several years and felt that we had to move up a league ! we were considering a caravan or mobile home , We had brief looks at other sites and to be honest we were novices in this area . When we arrived the first impression was this company was a professional outfit with a welcoming environment that took pride in its presentation ( Offices and workshops) also the range that was available , We met Pete in sales and explained our situation that we were both very new to this and basically did not want we needed and what would be practical, Pete sat us down and gave a detailed explanation of the types owning a motorhome and what would suit our needs and budget , We were then directed to two motorhomes that met our requirements the team then took the time explain every detail so that we could make an informed choice ( All within our budget and no up selling ) After some direction and thought we purchased a motor home ,The team and Pete then set about preparing our purchase taking into consideration our needs , Also Pete gave us several informed information on owning driving and where to go including hook ups and sites to park, We are now very proud owners of our motor home which have been prepared to our needs we cannot find a fault. Overall I have been in the motor trade for many years and Pete and his team were professional friendly and always have the time to help you ,Myself and my wife would recommend T&C to anyone ,Every detail was taken care of and we are looking forward to using our new purchase.

  • What a good company to do business with as its not all about the initial sale but the after sales service which makes a ....

    What a good company to do business with as its not all about the initial sale but the after sales service which makes a company a good one ,I can testify that this company excel in this department , We have been caravanning for over 40 years and decided to buy a motorhome which is a new experience for us , we have over the years dealt with lots of dealers in the leisure industry and had some poor after sales but with TC that is not the case everyone is polite and helpful and most of all they listen to you ,so if you are a newbie to motorhoming go to TC

  • We recently purchased a 2017 Chausson from TC Motorhomes and we would not hesitate to recommend them, not to mention the....

    We recently purchased a 2017 Chausson from TC Motorhomes and we would not hesitate to recommend them, not to mention the Chausson which we love! TC Motorhomes provide a refreshing no pressure sales environment and are an absolute pleasure to do business with. All the staff are professional, knowledgeable and incredibly helpful. The aftercare service has been exceptional. We would like to say a massive thank you, especially to Pete for his invaluable assistance in helping us choose our perfect motorhome. Well done guys, you have a fabulous company! Jane Eastburn

  • We would like to take this opportunity to say thank you for all your help, guidance and understanding of our needs as fi....

    We would like to take this opportunity to say thank you for all your help, guidance and understanding of our needs as first time buyers. We really appreciate being able to stay on your premises overnight, which we found to be very useful. We have been out in our Motorhome at the weekend in order to try it out and to get used to driving it around and have already made some of our friends very envious! We are more than happy that we made the decision to purchase our first Motorhome from your dealership as we cannot fault the professionalism and manner in which we were dealt with by every member of your team with whom we had the pleasure to meet or to converse with by telephone. Once again, many thanks to you and all at T.C. Motorhomes It is a pleasure to be dealing with a company whose customer focus is at the heart of the business. We trust you will pass on our sincere thanks to all those concerned. Kind regards, Brian & Jackie Mann.

  • Val and I are happy for you to add our comments to your "Testimonials" if you wish. We had seen a used motorhome adverti....

    Val and I are happy for you to add our comments to your "Testimonials" if you wish. We had seen a used motorhome advertised that we thought would meet our needs and called in to TC to look at it. We were met by Shane who showed amazing patience with us and guided us to a couple of motorhomes that might meet our needs. There was no rush to make a decision or any pressure whatsoever which we very much appreciated. After quite a considerable time looking at these and with Shane looking in to see how we were getting on, I mentioned that my only concern was really about the length of these vehicles. We were invited into his office for a cup of tea and I referred to another model I had seen which he said fortunately had just come into stock and was awaiting preparation. Shane led us to that one and the attraction was instant. The decision to purchase a used Sundance motor home was made and deposit paid etc. We collected it last weekend after well over an hour of demonstration by David then, after completing paperwork with Neil who was also very helpful, soon drove off along the Thanet Way delighted with our purchase. My wife and I are very glad we decided to purchase from TC and would thoroughly recommend any prospective purchaser to try them first.

    Dennis and Val Moor, Minnis Bay

  • From the first email contact i received from the team at T C MOTORHOMES to the last handshake as i left to drive away wi....

    From the first email contact i received from the team at T C MOTORHOMES to the last handshake as i left to drive away with my new purchase was second to none. I viewed the vehicle on line before travelling the 275 miles to purchase it. the information within the advert was accurate, then follow up telephone converstions for extra information i wanted, was dealt with in a friendly professional manner nothing was any trouble from the team who dealt with my queries = on arrival at the site on collection day we were made to feel most welcome, The maintenance team took the time out to give me a full operational appraisal of the vehicle which was of great use to me. Have no fears of buying on line from tc motorhomes i found they honest and truthful very welcoming and i came away with confidence in my purchase and the excellent customer service they provided…

  • We are very pleased with our new Bailey. From the purchase to handover T.C. Motorhomes Ltd were very professional and in....

    We are very pleased with our new Bailey. From the purchase to handover T.C. Motorhomes Ltd were very professional and informative. Our thanks to Shane and Dave.

    View the handover on our news blog: Bailey Approach Autograph 740

  • This was our first foray into the world of motorhomes and having decided to "jump in with both feet" we proceeded to spl....

    This was our first foray into the world of motorhomes and having decided to "jump in with both feet" we proceeded to splash out on a beautiful brand new Chausson motorhome, give up our jobs in the City, and head off travelling around Europe for 6 to 9 months! So as motorhome virgins deciding where to buy our first motorhome was crucial, and with TC Motorhomes we couldn't have made a better choice. Shane, Carl, Dave, Neil and everyone else we had the pleasure to deal with were simply amazing - from the initial order through the timely communication and updating during the build, to the handover and delivery the service was exemplary, and having just called up with a query I can see that the after-sales service is going to be just as good! In summary - professional, knowledgeable, trustworthy, and genuinely nice guys - a great experience!

  • We are absolutely delighted with our new Bailey motorhome - it's everything we wanted it to be. I'm sure it's going to b....

    We are absolutely delighted with our new Bailey motorhome - it's everything we wanted it to be. I'm sure it's going to bring us lots of pleasure. Thank you very much to Shane and all the people at TCMotorhomes for your help in making it possible.

  • Thank you for selling us such a fantastic motorhome, we are absolutely delighted with it. We now know all the workings o....

    Thank you for selling us such a fantastic motorhome, we are absolutely delighted with it. We now know all the workings of it and it's a lot easier than hooking up and dismanteling the old caravan we used to have.

  • A big thank you to Shane and the rest of the TC Motorhome Team - buying and handover was made easy. We feel very comfort....

    A big thank you to Shane and the rest of the TC Motorhome Team - buying and handover was made easy. We feel very comfortable in dealing with this company and will of course use them for servicing etc in the future

  • Terry & Carol are from Gravesend in Kent, and are loving their Chausson Motorhome.. Here's what they had to say about th....

    Terry & Carol are from Gravesend in Kent, and are loving their Chausson Motorhome.. Here's what they had to say about their recent purchase experience ..

    We had finally made the decision to purchase a motorhome, now the hard part ...from where and which one! After several shows and numerous dealers, TC Motorhomes were by far the stand out dealership. On our first visit, we were made to feel very welcome but were given the space to explore the large range of motorhomes available and choose exactly what we wanted ...well it was between two and they were equally as good as each other. Shane's expert knowledge of not only the motorhomes themselves but also of the areas we planned to travel too enabled us to make the perfect choice for us.

    The after sales service is second to none and we have recommended TC motorhomes to many people on our travels and will continue to do so. They are an amazing team of people who have a passion for ensuring that they exceed your expectations and make your experience of this major purchase as stress free as possible. We will have all of our servicing done here and should we change our choice of motorhomes in the future, there is only one place we will go ...TC Motorhomes.

  • We found Shane to be very sympathetic to our needs and attentive without being pushy. As first timers, we were bewildere....

    We found Shane to be very sympathetic to our needs and attentive without being pushy. As first timers, we were bewildered by the vast range of products available, and Shane very patiently helped us to decide what our own needs were and so what to look for in a motorhome. TC Motorhomes had an excellent range of used and new motorhomes and we fell in love with the Autotrail Miami. The motorhome had been very well prepared for us and they spent a long time with us at handover to ensure that we knew how everything worked. A very pleasurable experience from start to finish. A thoroughly professional service- thank you Shane!

  • If you want to purchase a Motorhome, you need to contact this Company. They are helpful and nothing is too much trouble.....

    If you want to purchase a Motorhome, you need to contact this Company. They are helpful and nothing is too much trouble.

  • Thanks for the great service guys, super happy with the bus and looking forward to getting some snow on its roof over th....

    Thanks for the great service guys, super happy with the bus and looking forward to getting some snow on its roof over the winter! Slick service from top to bottom!

  • I purchased this vehicle in March and want to leave a second glowing testimonial for the care I have had "after-sales". ....

    I purchased this vehicle in March and want to leave a second glowing testimonial for the care I have had "after-sales". When I've had a problem , the service has been magnificent. Always welcoming and nothing is too much trouble. I thought the sales service was excellent but every contact since then has got better and better. I wouldn't dream of buying a campervan anywhere else ! Thank -you.

  • Just wanted to say thank you for the highly efficient service on our van. The buying experience from 2 years ago is trul....

    Just wanted to say thank you for the highly efficient service on our van. The buying experience from 2 years ago is truly matched by the aftersales. Neil was straight on the job to rearrange our annual service following the re-opening (COVID), with a quick turn around. The team at TC certainly look after their customers. It feels like you are returning to see friends rather than a business. Really nice touch to include a full outside wash of the whole van and to arrive and see it on the forecourt looking gleaming.

  • After a great deal of research, we made the decision to buy our new Fiat Twist from TC Motorhomes.
    We were complete novi....

    After a great deal of research, we made the decision to buy our new Fiat Twist from TC Motorhomes. We were complete novices, but fell in love with the feeling of independence after renting a Camper in Australia The purchase was handled by Shane and Neil who were really helpful answering all our questions with patience and honesty, with no sales pressure. Our two berth was beautifully finished and we were able to agree a great deal on a couple of additions to the package. A test drive and tutorial was arranged. The garage workshop and habitation preparation areas were spotless, another reason we felt comfortable using TCM. I would highly recommend them if you are looking for a new used Motorhome or MOT and service.

  • Buying your 1st M/H can be quite daunting,making sure that your choice is well made,and well supported by after sales....

    Buying your 1st M/H can be quite daunting,making sure that your choice is well made,and well supported by after sales care,ect.Well,I truly feel we have made the right choice of a Chausson 768XLB, and we definitely made the right choice of dealership in MC Motorhomes at Herne Bay.And most certainly with our salesman Mr Shane Catterick.....He could not have been more supportive,informative,or helpfull throughout,giving us loads of tips, and pointing out possible pitfalls we might stay into.It was the ultimate in personal service, and we never once felt we were being spoken down to as 'newbies',but given every bit of support we could have wished for through out every step of the way in making our purchase...Thank you Shane, and all the guys at M.C.Motorhomes for a painless, and un-stressfull experience..

  • We picked up our motorhome today after only viewing it 16 days ago. We have enjoyed visiting and chatting to the team an....

    We picked up our motorhome today after only viewing it 16 days ago. We have enjoyed visiting and chatting to the team and cannot fault the service we have received. We are extremely grateful to everyone at T C Motorhomes for all their help, advice and support. We would definitely recommend you guys to anyone. We are now looking forward to our first trip out.

  • Pete, Neil and the team have been nothing but helpful, friendly and accommodating throughout the whole process of buyin....

    Pete, Neil and the team have been nothing but helpful, friendly and accommodating throughout the whole process of buying our motorhome. Having bought at the beginning of lockdown we didn't get to know our motorhome until a couple of months later, when we found a few little issues which the guys put right as soon as they were open again. Having bought motorhomes from other dealers I can honestly say this has been the best customer service we have ever had. I can highly recommend this dealership.

  • Never having even owned a tent before we must have driven Shane absolutely mad with our questions whilst trying to decid....

    Never having even owned a tent before we must have driven Shane absolutely mad with our questions whilst trying to decide if a Motorhome was the right option for us. We were totally guided through every option, design and gadget available to us with really sensible advice as to what we actually needed vs what could have been sold to us. No overselling just good informative clear advice. Even information with regard as to where to purchase custom fit bedding and, as we intend to travel to around Europe a fixed LPG gas bottle we could just refill enroute would be a good option for us. On our first trip out I imagined I would have Shane’s number on speed dial, however, after an amazing handover by John, who was beyond patient, we were like pros. Thank you all so much for your help and advice. Would highly recommend TC Motors - thank you all so much.

  • We had been looking at new motorhomes when we spotted one of interest to us with the layout we were looking for during l....

    We had been looking at new motorhomes when we spotted one of interest to us with the layout we were looking for during lockdown on TC Motorhomes website . Made contact with Shane who was and has been most helpful and professional throughout the whole process. We paid a holding deposit and agreed a price for our trade-in motorhome (all subject to viewing when permitted) and also a superb price for additional items we required (wind-out awning, solar panel, bike rack, etc.) all of which were fitted to a high/professional standard. When lock-down rules permitted, we were able to view/test drive and agree the purchase and date to finalize trade-in and collection of our new motorhome. The whole process was an enjoyable worry free experience with TC Motorhomes. A big thank you to Shane, and Peter who went through everything with us on the new motorhome on day of collection. Would I go to TC Motorhomes again or recommend them? Yes I most definitely would.

  • Just purchased my very first motorhome. What a fantastic experience with T C Motorhomes. I want to say thank you to all....

    Just purchased my very first motorhome. What a fantastic experience with T C Motorhomes. I want to say thank you to all the staff but the biggest thank you particularly to our salesman Pete. I purchased the motorhome primarily as my daughter is very poorly and he went above and beyond to make everything go smoothly. He was kind and courteous and very sympathetic to our needs. Most of all he always put a smile on our faces. Thank you so much Pete. I cannot recommend T C Motorhomes enough and they are most definitely the place to go. Professional but caring.

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