Below are some testimonials we have had from our customers who either bought their new or used motorhome or had a Motorhomes service from us.
Motorhome Purchased: Peugeot Symphony
Just had our first weekend away Brill!
The service and friendlyness we got from TC Motorhomes was 12 out of 10. I would recommend to all thanks.
Motorhome Purchased: Swift Kon-Tiki 669
Beginning with a general look on the Internet lead us to a 1250 mile round trip from Aberdeen to TC Motorhomes in Herne Bay, Kent. Our initial Internet surfing lead to calling Shane at TC Motorhomes on the off chance that our our dream could be turned into a reality, thanks to Shane it did.
After the usual financial discussions regarding trading in our old motorhome and becoming the proud owners of a new Swift Kon-Tiki 669, we set off on our drive south. We were made very welcome on arrival and can't thank Shane and all his colleagues at TC Motorhomes for their help and understanding throughout the handover period, especially Dave with the technical bits.
Thanks to you all at TC Motorhomes for help and guidance throughout this major purchase for Morag and myself.
Motorhome Purchased: Hymer Carado
We could not fault T C Motorhomes and Herne Bay for all their help, and would not think twice in coming back to them if we decide to upgrade, we have sung their praises to everyone we have spoken to. The motorhome traveled down without any fault to southern France.
Shane Catterick helped us in every way to make our purchase right, we thank him so very much for all he done for us and hope to see him again when the time comes. Thanks again
Motorhome Purchased: ASwift Kontiki 645
Location: South Wales
We were concerned about the distance TCM, are from us in Wales. Then after the first contact all fear went away. The van was as described if not better. Now after returning from our second holiday everything is working as it should. We would like to say a Big Thankyou to all at TC Motorhomes for an easy change over. Nothing was to much trouble. Professional company who care about there reputation. Thank you Garth and Gill
Motorhome Purchased: Autotrail Dakota SE
Location: Minster on Sea
We purchased our first motor home from tc motors, the service we recieved from Shane was first class.
He was very helpful and nothing was to much trouble. He answered all our questions and we feel we can always contact him with any questions or queries we may have.
A massive thank you for making us feel so welcome.
Motorhome Purchased: Sterling Elite Amber
Location: Herne Bay
My wife and I took delivery of our new caravan on 25th February 2012. The support and personal service given to us from Shane and all staff at TC Motorhomes was second to none. There was a couple of delays, on our part, in actually collecting the caravan, and we must say that at no point were we made to feel awkward of pressured. I will certainly reccomend TC Motorhomes to anyone thinking of buying a caravan or motorhome. We have just spent our first weekend away and could not be more pleased with our purchase. We now look forward to many happy holidays in our new Sterling!
Motorhome Purchased: Bailey 740
TC Motorhomes has been brilliant from start to finish. It took them over six months of helping us before we were in a position to actually buy. We had been to a few other dealers, but as soon as we met the guys at TC, we knew we wanted to do business with them. Neil was fantastic in answering every question we had and also very knowledgeable. When we went in and saw the new Bailey it was love at first sight, but, there was no pushing us to buy, and even encouragement to "sleep on it" before committing. Everyone at TC has their customers best interests at heart.
Delivery was on time, even with the additions we had made being installed over Christmas and New Year. The walkthrough was brilliant, with TCs engineer answering all our questions and patiently going over everything until we "got it right". Since then, every one of our emails, phone calls and questions has been answered promptly...
Thanks TC motorhomes, and especially Neil, for an experience we will never forget. We have lived full time in our Bailey for a month now, and love it even more than when we first saw it in the showroom!
Motorhome Purchased: Trigano Tribute 650
Location: Folkstone, Kent
We purchased our first motorhome, a trigano tribute 650 from Shane at TC Motorhomes in December 2011.
From our first visit to look around until our hand-over 2 weeks later, we cannot praise Shane and the team high enough for the way in which we were looked after.
We received regular updates regarding the `Van` and also excellent advice on our chosen accessories (which were all fitted and ready on collection)
One of the best buying experiences we have had, well done TC, keep up the good work.
Motorhome Purchased: Rapido 999M
Location: Chatham, Kent
Many thanks for your help in our purchase of our new to us 999M. We were most impressed with all aspects of our purchase. Any questions answered on the spot or a call returned within 24hrs. From the first view to collection, we could not have asked for a better service.
Never hurried with regard to the sale. On collection, having prepared ourselves for the things we must do, before we go away, for even the first night ! Only to find all that would be required to go and spend that first night anywhere ! Included.
The attention to detail, in being made ready for collection was fantasic. We will be and have already been recommending TC Motorhomes to others.
Motorhome Purchased: CI Mizar
I bought Sneezy from TC's new in 2005. Shane persuaded us to go for the bigger van. He said "we would never grow out of her" it wasn't sales patter, it was true. We went from four of us to six no problem. She has been our long and trusted friend ever since and so have the TC team. We have taken Sneezy all over Europe and the UK. We have used her in all weathers (skiing to sunshine). She has made dream holidays possible due to them being ecconomical. We have spent three weeks in France with the kids and two weeks in the Highlands of Scotland just the two of us this summer alone. Scotland was amazing, pulling up for a cup of coffee and admiring the view whenever you like has a great freedom to it. When ever I have needed extra's fitted like a kyak carrier for the roof it has never been too much trouble for TC's to sort it out. They always put thier customers first so much so we now take our car there for service too.
So from us all, Good luck with the new premises.
Thank you Tony, Shane and the team for your help in making us go out and enjoy life.
Motorhome Purchased: C.I. RIVIERA 171
Just wanted to say a big "Thank You" to everyone at TC Motorhomes. We absolutely love our new motorhome. The sheer professionalism and attention to customer care was exemplary throughout the whole process. Everything went so smoothly even down to the collection of our old caravan from Maidstone. We wish you all
the success you deserve in your new premises at Herne Bay. A special
thank you to you personally Shane for all your kind help and advice.
We appreciate everything you did for us.
Motorhomes After Support
Location: Biggin Hill, Kent
I felt I must write to you to thank you for the continued support you have given to our business, Saxons Motorhomes.
Since purchasing the first of our 12 motorhomes 6 years ago from you, I can only say how delighted we have been with the service and backup we have received from yourself.
Running a fleet of 100 vehicles we are only too aware that purchasing from the right dealer is one of the most important things that we can do. We have learnt from bitter experience that all the promises of the back up service are broken after the honeymoon of the initial purchase has been completed.
Shane with your support at TC I can only say how pleased we are to deal with you. When a customer breaks one of our vehicles, which unfortunately does happen you manage to pull a rabbit out the hat and make sure we get our vehicle back on the road in time for the next client.
Once again thank you and I look forward to buying the next motorhomes from you in the New Year.
Just to let you know the Tracker is now fine. Since its been home I have not had to charge it up, its starts straight away with no hesitation.
I have now fitted the de cat pipe to the vehicle, its made no difference to its performance or to the exhaust gases. We can go to sleep or leave the vehicle knowing that we will not have more expense to replace the cat again.
Thank you once again for the excellent service given by you and the rest of the team at TC Motorhomes.
Caravan Purchased: Bailey Ranger
"Thank you for a most efficient sale and handover when we took delivery of our caravan last week.
Everything was completed as agreed, and serviced with the motor movers fitted.
Thanks also to Graham who spent some time with us explaining how everything worked with
some good advice as well as safety and best practice in using the equipment.
We now look forward to our first holiday in the caravan when we go to Devon in June."
Location: Canterbury, Kent
"Arrived home safely.
Colin and I would like to thank you for all the help you gave us in our transport to and from Canterbury, we did appreciate it, it saved us a lot of hassle !
The service to the motorhome was excellent and done quickly.
Our stay, as I said, was very enjoyable. Canterbury is very interesting and we particularly enjoyed our ride on the punt, up the river and back.
Will send you a post card from the Monaco GP, and also on our trip around the coast of South America.
Think that 87 days may be pushing it a bit, but there is always plenty to do on the boat isn't there..
After That We Are Back In The Motorhome!"
Location: Folkstone, Kent
"We would like to thank you for the efficient service you provided during the sale of our motor home.
We are delighted with our Bessy, unfortunately we can't enjoy her at present as the season has come to the end for us.
We cannot wait until summer. We test drived it on the wet and windy day and everything worked. We just want to say that from the first day we walked into TCmotors, you shown excellent salesmaship that we havent seen elswhere. That cup of tea and biscuits on the wet day was a treat, we didnt expect that.
You explained the ins and outs of the motorhome in great detail.
We hope to see you when we bring Bessy for service
Thanks again for your service"
Motorhome Purchased: Rollerteam Autoroller 500
An Email from Carol and Brian Shaw who purchased a new Rollerteam Autoroller 500 model to replace their Car and Caravan
"We could not thank you enough for the service that you and TC Motorhomes have given us.
We have had dealings with several motorerhome companies in the past and never received half the service and help we have received from you.
Since we first met at Excel in October 06 and ordered our Auto Roller 500 you stated then that it would be March 07 when we would take delivery.
You kept us informed of progress on the build schedule, and when we met you at the N E C Birmingham in February you confirmed that it would be ready as stated.
And as a man of your word we picked it up on the 17th March 07, and was very pleased with the way the hand over was conducted. All small problems were dealt with on the spot.
After finding a cushion missing, one phone call to you and it was on our doorstep within 3 days, you can not get better service than that.
We are very pleased with our new motorhome, and it has been a real pleasure meeting and dealing with you, and we wish you and T C Motoerhomes every success in the future."
Used Motorhome Purchase
Location: Broadstairs, Kent
A letter on a Town Council letterhead , from the Former Mayor and Mayoress of Broadstairs, John and Sheila, who purchased a used motorhome from TC Motorhomes.
"Thank you for your very efficient service and keeping to our requirements when purchasing the recent motorhome. You come with a 5 star plus rating. Have a nice Christmas and a very happy New Year."